Winning the war against paper

How to go electronic with help from Sun Tzu If your firm or company hasn’t developed electronic signatures and automated work flows for at least some aspects of document production, you are living in the […]

Distracting your customer

The last installment in the 8 ways to ruin your marketing series looks at how typos and poor proofing can have a legal impact or cause legal headaches (fingers crossed there aren’t any in this post & presentation!).

Getting the total cost right

In Part 5 – Stuff up pricing, we look at three case studies of companies that got pricing wrong or tried to be a little sneaky with pricing and ended up in hot water with the ACCC.

Infographic detailing 8 ways to comply with telemarketing laws

Putting a ring on it… phone sales and telemarketing law basics

DNC (Do Not Call) legislation, one aspect of telemarketing laws, can be confusing and tricky.

I created this easy to follow (& free!) infographic as a ready reckoner for you and your team to cover the key issues of compliance with Do Not Call laws and regulations.